The OMARA’s Consumer Guide has information about:
- the migration advice profession
- the functions of the OMARA
- the legislation regulating the migration advice profession
- what a client can reasonably expect from a registered migration agent
- complaint procedures.
Registered migration agents are required to provide the Consumer Guide (in English) to clients after agreeing to do work for them, but before starting that work.
The Consumer Guide is available in many different languages.