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If you are looking for services or information to help you, ‘Services and info‘ section.

We do not provide services to refugees or people seeking asylum, and cannot help you with an application to become a refugee or to be resettled in Australia.

The Refugee Council has limited resources to answer general questions from the public.

If you are interested in general information about refugees and people seeking asylum, please look at our ‘Get the facts’ section.

If you want to find information about services or information for refugees and people seeking asylum, please see the ‘Services and info’ section.

If you would like to ask us for other support, please first see what we say about asking us for information, advice or support.

Tel: 0488 035 535‬

You can email general enquiries to admin@refugeecouncil.org.au, but we cannot guarantee a same-day response. If you are working to a deadline, please phone us.

The Refugee Council of Australia cannot help with requests from:

  • students asking for general information (please see our ‘Get the facts’ section instead)
  • students requesting an interview, except in limited cases.

We may consider requests for interviews from PhD students on topics of interest to us.

See our page on working with researchers before contacting us.

Head office (secretariat)

Suite 4A6, 410 Elizabeth Street
Surry Hills NSW 2010
Tel: (02) 9211 9333
Fax: (02) 9211 9288
Email: admin@refugeecouncil.org.au

Victorian office

Level 6, 20 Otter Street
Collingwood VIC 3066
Tel: (03) 9600 3302
Email: admin@refugeecouncil.org.au
Please note there are no administrative staff at this office and staff may not be in the office at all times. For public enquiries, please contact the Sydney office or write us an email.