Finding services on our directory
You can find information on the services available for people from refugee backgrounds and people seeking asylum on our website:
Thanks to our members, our volunteers and the Asylum Seeker Resource Centre for helping us to update this information. If your organisation would like to be listed on the directory, please send us this form. If your organisation’s details need to be updated, please send us this form.
Services funded by government
Our directory focuses on services other than those funded by government, although many of the organisations also provide these services.
For people resettled from overseas
For people resettled from overseas, the Australian Government provides settlement services through the Humanitarian Settlement Services (HSS) program and Complex Case Support (CSS). A list of organisations that provide these services is available on the Department of Social Services’ Humanitarian Settlement Services Locator.
For people seeking asylum
The Australian Government funds services for some people applying for asylum under the Status Resolution Support Services programme (SRSS). The organisations providing this program are listed on the Department’s website and also on our directory.
The services can include
- financial assistance
- housing, including residential and out-of-home care for unaccompanied minors or accommodation assistance
- access to health care
- case worker support
- case management support
- access to ‘English as a Second Language’ lessons for all adults
- access to schooling for school aged children.
The services offered change depending on the circumstances of the person, with different ‘bands’ of services. Services are provided throughout Australia by contracted service providers in each State and Territory.
Information and Advocacy
Behind Australia Doors
Darwin Asylum Seekers Support and Advocacy Network (DASSAN)
Refugee Action Coalition, Sydney
Refugee Action Collective, Queensland
Refugee Action Collective, Victoria
Refugee Action Committee, Canberra
Refugee Advocacy Network (RAN)
Researchers for Asylum Seekers (RAS)
Rural Australians for Refugees
Last updated July 2016